How Seaway Logistics Accelerates Customs Processing with DOConvert

No more manual data entry in logistics document processing!

DOConvert partnered with Seaway Logistics to streamline the digitization and processing of commercial invoices, cutting manual work by 80% and accelerating the entire shipment lifecycle.

Seaway Logistics, a leading global freight forwarder, specializes in managing the complexities of international trade for importers. Handling shipments across multiple industries, Seaway ensures that every delivery is processed smoothly, from customs clearance to final delivery. One of their key challenges was managing commercial invoices, the backbone of customs compliance.

The Challenge

Before implementing DOConvert, Seaway Logistics faced:

  • Manual data entry delays: Extracting data from PDFs and trade platforms was slow and prone to human error.
  • Customs processing bottlenecks: Errors in invoice data led to shipment delays and compliance risks.
  • Scaling limitations: Increasing shipment volume meant more invoices, making automation essential.

Given that commercial invoices determine import duties, HS codes, and customs approvals, any inaccuracies could lead to costly delays and penalties.

The Solution: DOConvert’s Intelligent Document Processing

DOConvert integrated directly with Seaway Logistics trade platforms via API, enabling a seamless real-time invoice digitization process:

  1. Automated Invoice Ingestion: Seaway receives invoices from various global trade platforms (such as CargoWise or GT Nexus). These documents are automatically sent to DOConvert via API.
  2. AI-Powered Data Extraction: DOConvert extracts critical details from each invoice, including:
    • Importer & exporter details
    • HS codes and product descriptions
    • Invoice values and taxes
    • Incoterms and shipment details
  3. Structured Data Transmission: The extracted data is sent back to Seaway’s system in a structured format, allowing them to:
    • Instantly process customs declarations.
    • Cross-check invoice data with shipping documents (Bill of Lading, Packing List).
    • Automate tax and duty calculations.
  4. Faster Customs Clearance: With clean, structured data, Seaway ensures accurate filings, reducing customs rejections and delays.
seaway logistics

The Results

Since integrating DOConvert, Seaway Logistics has achieved: 80% reduction in manual data entry, No more PDF-based data extraction. 50% faster customs processing, Structured invoice data allows quicker filings. Elimination of common invoice errors, Improved compliance and fewer customs holds. Scalability for higher shipment volumes, Automation enables Seaway to process more shipments without increasing operational overhead.

Why It Matters

In international logistics, speed and accuracy are critical. With DOConvert, Seaway Logistics no longer struggles with slow manual invoice processing, ensuring that importers receive their goods on time. By eliminating human errors and streamlining customs operations, Seaway has strengthened its position as a leading logistics provider in an increasingly digital supply chain.

Seaway Logistics’ partnership with DOConvert showcases how Intelligent Document Processing (IDP) can revolutionize logistics operations. By digitizing commercial invoices at scale, Seaway now delivers a faster, more reliable service for importers, ensuring smoother customs processing and on-time deliveries.
Are you in logistics and dealing with commercial invoice challenges? Contact DOConvert today and experience the power of automation!

Process overview

DOConvert revolutionizes B2B communications with cutting-edge technology that automates data extraction – a platform that extracts relevant data from any document type and integrates the data into your digital records system, without human intervention.
Our advanced technology automatically maps, recognizes, parses and processes data from complex documents in mere seconds, enhancing operational speed, boosting efficiency, and drastically reducing your costs.

With DOConvert, you are “hands-free.” You no longer need to copy/paste, or retype critical information embedded in your documents. Data contained in emails, purchase orders, invoices, and much more can be extracted and entered into existing systems in seconds.
Gone is the cumbersome, time-consuming, error-prone, data entry, saving you and your company time and money.

DOConvert revolutionizes B2B communications with cutting-edge technology that automates data extraction – a platform that extracts relevant data from any document type and integrates the data into your digital records system, without human intervention.
Our advanced technology automatically maps, recognizes, parses and processes data from complex documents in mere seconds, enhancing operational speed, boosting efficiency, and drastically reducing your costs.

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