Plasson, a mid-market plastics manufacturer, faced challenges in keeping up with client orders due to slow, manual document processing. With hundreds of clients and a high volume of sales orders in PDF format, their manual processes created a bottleneck, limiting their ability to meet demand.
Challenges: Plasson’s document processing was a time-consuming, labor-intensive task. A dedicated team of employees was responsible for extracting data from diverse documents like purchase orders, customs invoices, and shipment confirmations. These delays not only slowed their operations but also added operational costs. Existing solutions were either too costly or didn’t fully address their needs.
Solution and Integration: DOConvert’s intelligent document processing platform provided Plasson with a no-code, bi-directional solution to digitize and automate document workflows. The platform integrated seamlessly with Plasson’s Oracle ERP system, reducing processing time from days to minutes, enabling real-time updates, immediate validation, and smooth data integration.
Impact: With DOConvert, Plasson achieved an 60% reduction in order processing time, freeing up resources to focus on strategic tasks. Thousands of documents were processed through DOConvert IDP within just five months, leading to faster response times, fewer manual errors, and enhanced operational efficiency. This streamlined integration with Oracle ERP allowed Plasson to move quickly to a higher service tier, with further upgrades expected as automation scales.