What is DOConvert’s Priority ERP integration?

DOConvert’s Priority ERP integration is a direct, bidirectional connection between DOConvert’s AI document processing platform and Priority. Documents such as customer orders, supplier invoices, delivery notes and import files are read, validated against live Priority data, and written into the right Priority forms automatically. It connects through APP095, DOConvert’s connector on the Priority Software Marketplace. It is built to adapt to each company’s own Priority setup, including custom fields and complex business flows, with no third-party middleware in between.

Why do standard integrations struggle in real Priority environments?

No two Priority installations are the same. Over the years, most companies add custom fields, custom forms and procedures, company-specific statuses and approval steps. Groups run several companies on one Priority installation, each with its own rules.

A one-size-fits-all integration expects a standard Priority. When it meets a customized one, it either ignores the custom logic or requires development to work around it. The result is partial automation, with people still filling in the gaps by hand.

How does DOConvert adapt to your Priority setup?

DOConvert is configured around your Priority, not the other way around:

• Standard and custom fields. Extracted data can be mapped to Priority’s standard fields and to your own custom fields.
• Your document types. Each document type, whether a customer order, supplier invoice, delivery note or import file, is defined with the exact fields your process needs.
• Data from Priority itself. DOConvert reads from Priority before writing: customers, suppliers, items, price lists and open orders. It uses that data to validate documents and to complete fields that don’t appear on the document.
• Business rules. You define what happens in each case. If the PO exists, open the invoice. If the price differs from the price list, alert purchasing. If the customer is new, stop and notify sales.
• Multiple companies. Each company or department can run in its own workspace, with its own rules, users and mailbox.

What do complex flows look like in practice?

Complex flows are where DOConvert makes the biggest difference. Some examples:

• Orders with product configurations. A medical equipment order includes configured products, accessories and service items that need to be translated into the right Priority items. See how Medlife automated complex order processing.
• Information spread across the document. A product description in the order header needs to be applied to every line, or notes in parentheses need to go into a separate field.
• Validation against price lists and agreements. Customer orders are checked against the customer’s price list before a sales order is opened.
• Routing by document content. Supplier invoices are routed differently by expense type, supplier or company.
• One email, several documents. An email containing an invoice, a delivery note and a certificate is split, and each document follows its own flow.

Priority customers such as Cargal and Plasson run flows like these every day.

Who controls the rules, and how do you change them?

Your team does. Rules and extraction instructions are written in plain language, not code. For example: “take the order number from the reference field, not from the header” or “if no quantity appears, use 1.” DOConvert learns from every correction, so the system keeps adapting as suppliers, customers and processes change. Changing a flow doesn’t require a development project.

Why does a direct connection to Priority matter?

DOConvert connects to Priority directly through APP095. There are no third-party automation or middleware tools, such as n8n, Make or Zapier, sitting between the document platform and your ERP.

That matters for three reasons:

• Fewer moving parts. Every extra tool in the chain is another thing that can break, another thing to update, and another vendor to manage.
• A clear data path. Your documents and ERP data travel between two systems only: DOConvert and Priority.
• One responsible partner. When something needs to change, one team owns the whole flow, from the email to the Priority record.

Where does your data go?

DOConvert can run on a dedicated cloud environment or on your own servers. Companies with strict security or data residency requirements can keep documents and data within their own environment. Because the connection to Priority is direct, data isn’t passed through external automation platforms along the way.

How long does implementation take?

Typical implementation takes about 10 business days, from the first setup to live processing. DOConvert handles the main configuration. On the client side, a Priority expert may be needed for a few hours of configuration support. Pricing is usage-based, according to the number of documents processed each month.

For an overview of all the document types DOConvert automates in Priority, see our guide to Priority ERP document automation, and learn more on our Priority integration page.

Summary

Real Priority environments are customized, and document automation should adapt to them. DOConvert connects directly to Priority through APP095, maps data to standard and custom fields, follows your business rules, and handles complex flows, with no third-party middleware and flexible deployment options. Find DOConvert on the Priority Marketplace, schedule a demo with your most complex documents, or start a 14-day trial.

Questions and answers

Does DOConvert work with custom fields in Priority?

Yes. DOConvert maps extracted data to both standard and custom fields in Priority, and it follows your company-specific rules and flows.

Does DOConvert use third-party tools like n8n or Make to connect to Priority?

No. DOConvert connects to Priority directly through its APP095 connector, with no third-party automation or middleware tools in between.

Can DOConvert be installed on our own servers?

Yes. DOConvert can run on a dedicated cloud environment or on your own servers, for companies with security or data residency requirements.

Can DOConvert handle multiple companies in one Priority installation?

Yes. Each company or department can run in its own workspace, with its own rules, users and mailbox.

How long does a DOConvert integration with Priority take?

Typically about 10 business days from setup to live processing.